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1. Do you have to be a resident of the Town of Mooresville to be buried in the Town’s cemeteries?
2. Does the Town buy back graves that families do not want?
3. Can you make payments on graves or do they have to be paid in full?

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1. How do I find out if water/sewer services are available to my property?
2. How do I know if my property is inside or outside of the town limits?
3. When water/sewer lines are extended due to an annexation, may I keep my existing septic system and water well or am I required to connect to the Town lines?
4. What Town department handles drainage issues?
5. Who do I contact when railroad lights or crossing gates are malfunctioning?
6. What should I do when traffic signals are malfunctioning?
7. I am concerned about traffic safety issues in my neighborhood. Who do I contact?
8. What can I do with the utility easement that runs across my property?
9. How do I know if a road is maintained by the town or the state?
10. I live outside the town's limits but there is a water line in front of my house. What do I do to receive water services from the town?

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1. Can the inspector make the inspection and subsequent re-inspection when we are not so busy?
2. How often will I be inspected?
3. I need more time to get things fixed. Can you change the re-inspection date?
4. If I don't own the building why should I have to fix anything?
5. Why are fire inspections made, if no one asked for one?
6. When did these inspections start?
7. Who will be making the fire inspection at my business?
8. What happens if I do not fix my fire code violations?

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1. How can I apply for a position which I am interested in and qualified?
2. Do I have to fill out the entire application or can I just attach my resume and references?
3. I looked at the list of available jobs, but did not see the one I am interested in. Can I send my resume and have you keep it in case something opens up?
4. What are the operating hours of Human Resources?
5. Where is Human Resources located?
6. I missed the deadline to apply for a job I am interested in. Is there anything I can do?
7. I applied for a job several weeks ago and I still have not heard anything. What is going on?
8. Are there any employment opportunities available with the Town of Mooresville?

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1. How may I find out the status of my submitted plans?
2. How do I get a tap letter for an Iredell County Certificate of Occupancy?
3. How may I find out the status of a Traffic Impact Analysis (TIA) report/review?
4. How can I find out about water and sewer availability to my property?
5. If I want to build on a parcel of land that does not currently have water and sewer service, will the town extend utilities to my property?
6. I live outside the town limits, there is a water line in front of my house and I would like to receive town water. what do I do?
7. Am I in the town's Extraterritorial Jurisdiction (ETJ)?
8. If I am not in the town's ETJ, can I move forward with a rezoning request?
9. What is the expected review time for my project?
10. Are there any fees associated with the Land Development Process?
11. How do I obtain the town approval box required on plans?
12. Who do I contact to schedule an inspection for services or maintenance?
13. How do I obtain the forms required to receive Acceptance for Services, building permit(s), and/or Certificate(s) of Occupancy?
14. I just got my construction approved by the town. What do I need to do in order to obtain a full building permit?

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1. How do I request that an item be purchased for the Library’s collection?
2. How do I ask a question about my Library account or other information?
3. How do I get a library card?
4. Why does it say my card is expired?
5. What is my pin?
6. Is there a place to return items after-hours?
7. Do you have a meeting room and how can I reserve it?
8. Can I have a test proctored at the library?

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1. Who can participate in the Photo Contest?
2. How do I submit my photo entry for the contest?
3. Is there a limit to how many photos I can submit?

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1. When is a zoning approval required from the town?
2. How do I get a building permit?
3. How do I know if I am within the Town of Mooresville’s Zoning Jurisdiction?
4. How much are zoning approvals?
5. Do I need a zoning approval for a fence?
6. Where can I get a plat or survey of my property?
7. Who do I contact with issues about tall grass, junk vehicles or minimal housing?

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1. Do you conduct tours of the Mooresville Police Department?
2. How do I contact Animal Control?
3. Does the Mooresville Police Department offer security/vacation checks?
4. Does the Mooresville Police Department offer fingerprinting services?

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1. What are the billing rates and fees for domestic, commercial and industrial accounts?
2. How do I apply for water or sewer service?
3. What chemicals are used in the treatment of the town's water and what is the quality of the town's water?
4. Where does the Town's water come from?
5. Who do I call in the case of a Sanitary Sewer Overflow (SSO)?
6. Who do I call for nuisance odors from manholes or sewer lift station areas?
7. Who do I call to report a water emergency?
8. Is the public allowed on the wastewater plant site?
9. I want to open a restaurant in town who do I contact at your Department?
10. Do you accept septic tank waste at your facility?
11. Is it ok to pour grease down the drain?
12. Can I discard trash in the toilet such as paper towels or plastic wrappers?

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1. How do I get a trash can?
2. What can be picked up?
3. Where is the transfer station (dump)?

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1. How do I reserve a shelter or ball field?
2. Where can I find a list of parks and their locations?
3. How do I register my child for Cultural & Recreation Services sports?
4. How are athletic teams selected?
5. Can I request a specific coach or team for my child?
6. Can I move my child up to the next age group early?
7. Can I move my child to a different team during the season?
8. I want to volunteer to coach. What do I need to do?
9. What youth sports are offered by Cultural & Recreation Services?
10. What adult sports are offered by Cultural & Recreation Services?
11. Are alcohol or tobacco products allowed at the shelter or pool?
12. Can I reserve the War Memorial Swimming Pool?

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1. How do I file a claim for monetary damages against the town?
2. What happens to the claim after it is filed?
3. What if I want to file a complaint against another department?
4. Why do sewer lines back up?
5. Sewage is backing up into my house through overflowing toilets, sinks, bathtubs, dishwasher, and/ or washing machines. What should I do?
6. Can anything be done to prevent sewer back-ups?
7. I have slow drainage through my toilets, showers, and sinks. What can I do about it?
8. A contractor or utility broke my sewer lateral. What should I do?
9. What can I do about terrible sewer odors?

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1. What should I do if I have excess trash or large bulky items, such as furniture, to dispose of?
2. What items cannot be collected at the curb?
3. What happens when my normal pickup day falls on a Holiday?
4. Who can I notify for problems or information?
5. When is my Yard Waste Collection Day?
6. How do I prepare my Yard Waste for collection?
7. Is there a special ‘Leaf Collection’ Season?
8. Is there any size limit or amount to the yard waste I can put out?
9. How about old mulch or dirt?
10. How do I get a recycling container. Is there a charge?
11. Can I bag my recyclables?
12. How often are recyclables collected?
13. What can I do with large pieces of cardboard that won’t fit into my can without it being wedged in there and impossible to dump?
14. What can go into my recycling container?

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1. What is stormwater runoff?
2. What is an impervious surface?
3. Why is it important to manage stormwater runoff?
4. What is the Town's storm drainage policy?
5. What is the Town's Stormwater Utility?
6. How is this fee charged?
7. Why not pay for these activities through taxes?
8. What will I get in return for paying this fee?
9. Are there volunteer opportunities with the stormwater program?