Business Office (Water/Sewer Billing)
The Business Office manages water/sewer billing and collects other payments due to the Town of Mooresville, including business (privilege) licenses, water/sewer service charges, housing and community development loan payments, payments for cemetery plots, and other miscellaneous fees and charges.
The Business Office is located on the main (second) floor of Town Hall, 413 North Main Street. The mailing address is Post Office Box 878, Mooresville, NC 28115. Office hours are 8:30 a.m. - 5:00 p.m., Monday - Friday (excluding holidays). For more information, call 704-663-3800.
To obtain water and/or sewer service, an application for service must be completed for each location where service is requested and submitted in person (with photo identification) at the Town’s Business Office.
Tenants must pay a $50 deposit and list the name/address of their landlord. The deposit will be applied to the final bill or can be transferred to another utility account with the Town of Mooresville. A lease may be required to assume service.
Requests for the initiation or termination of water/sewer services require 24-48 hour advance notice. Services are initiated or terminated only on weekdays. After hours services are charged a $75.00 fee.
Water/Sewer payments are accepted in the Town’s Business Office, online through the Town of Mooresville's website, over the phone, online banking or may be mailed to Post Office Box 602113, Charlotte, NC 28260-02113.
Additional water/sewer forms are available on the Documents page.